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Publications

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Global Account Management - is it really necessary?
(published by SAMA)

How to Handle Difficult People.

Key Account Management - Making It Happen In B2B Markets.

Customer Relationship Marketing.

Purchasing has siezed the e-revolution. Why are sellers so far behind?

The Hare & The Tortoise - Lessons in teamwork and leadership from an age-old fable

Part 1 - Press Report on KAM in Nordic Countries

(in Norwegian) September 2009

   Part 2 - Press Report on KAM in Nordic Countries

   (in Norwegian) September 2009